FAQs
Payment can be made via QR Scan or credit card.
Our products are covered by a warranty in case of defects prior to use.
Customers may request a replacement within 14 days of receiving the product.
Requests made after this period will be reviewed on a case-by-case basis.
Shipping and Returns
The company will arrange shipment after the order and payment have been successfully confirmed.
Customers will receive details regarding the shipping method, estimated delivery time,
and tracking number through the communication channel specified by the company.
The estimated delivery time is approximately 3–14 business days.
Delivery times may vary depending on the destination country, delivery area,
and the terms and conditions of the local shipping provider.
If customers do not receive their order or experience delays beyond the estimated time,
please contact the company via the provided email address so we can investigate and assist promptly.
The company reserves the right not to allow order cancellations in all cases.
Customers are advised to carefully review all order details before confirming the purchase and making payment.
For further inquiries, customers may contact the company via email.
The company will respond within 3 business days.
The company does not accept returns and does not offer refunds in any circumstances
once the order has been confirmed and payment has been completed.
If customers have questions or encounter issues with the product,
they may contact the company via the designated email address.
Each case will be reviewed at the company’s discretion,
and a response will be provided within 3 business days.
Email: [email protected]
The company will review your inquiry and respond within 3 business days.
